Orders, Delivery and Postage

Orders, Delivery and Postage

Orders

Orders are submitted with Gindex and sent to the distillery for fulfilment directly to you. Fast and simple! Deliveries are expected to be dispatched from distillery within the 3 working days.  

Postage

Postage will be provided will be calculated per distillery at a flat rate.

For example, if you are purchasing 2 bottles of gin from two different distilleries, and each distiller charges $10 per shipment then you will pay $20 in total. The more you buy from a distiller then more cost effective the postage will become.

So if you buy 6 bottles from that distillery, then you will pay $15 per shipment from that distillery.

Delivery

Receipt of delivery to purchaser’s address is dependent on purchaser’s proximity to distillery and may range from overnight to seven days. Distillery may use a variety of delivery providers. 

Gindex will use all reasonable endeavours to deliver by any requested or agreed date, however it does not guarantee delivery on that date and is not liable for any loss resulting from late delivery. Nor does it guarantee that the ordered or requested quantity of goods is delivered. 

Alcohol deliveries cannot be made to PO boxes or anywhere outside of Australia. In the instance that the recipient has provided incorrect or out-of-date details, Gindex or the distillery is not liable for incorrect or unclaimed delivery.

Alcoholic goods will NOT be delivered to persons under the age of 18 years and the postal service or courier service may request that the person who receives the goods provide satisfactory evidence of proof of age.

Gindex must be notified of damage caused to goods during shipping, within 3 days of delivery. Replacement of goods will be coordinated by Gindex provided there is satisfactory evidence damage was caused during transit.

For any questions or issues relating to delivery please email us at hello@theginbirds.com.