Welcome to Tonic Tribe
Tonic Tribe is the World's very first Tonic Subscription Club. We know how important tonic is in creating seriously good gin experiences and want to help our gin lovers out on the best pairings possible. We discover the best tonics available to elevate your gin mixing experience.
What do I get?
We are working with all tonic brands including new and emerging to offer you a case of tonics to your doorstep monthly, bimonthly or quarterly. We have cocktail recipes, pairing notes, discounts, exclusive releases, and invitations to mixology events and much more.
How it works
SIGN UPSubscribe to Monthly, Bi-Monthly or Quarterly Tonic boxes. Cancel anytime!
DELIVERYReceive tonic, cocktail recipes, pairing notes, discounts, exclusive releases, and invitations to mixology events, and much more.
ENJOYExplore and taste the best of Australian premium tonic, sodas and mixers directly to your door. Reinvent your gin!
World's first Tonic Subscription Club
Subscribe to Monthly, Bi-Monthly or Quarterly boxes bringing the best tonics in Australia to your door. Each delivery you will receive:
- A pre-selected mixed case (24) premium craft tonics and mixers from one of our tonic partners and brands
- Digital pairing notes
- Free delivery direct from the supplier
- Discounts on the Gindex store
- Exclusive tonic releases and occasional treats in your delivery
- Exclusive invite to online mixology events
- Discounts to The Gin Birds events
We deliver all editorials and recipes digitally.
Who are The Gin Birds?
The Gin Birds support independent and emerging gin distilleries still growing their brands in Australia through Events, Craft Gin and Tonic Subscriptions exclusively showcasing Australia’s own local distillers, and Gindex the first digital gin and tonic megastore.
This year The Gin Birds just launched Australia's first ever GinNation Consumer Gin Awards.
For The Gin Birds it's all about the collective.
How Does It Work?
Every month, we work with one of our premium tonic partners to select a mix of tonics, sodas and mixers to elevate your gin drinking experience. We deliver directly from the supplier. Together with the makers we write up the recipes, gather the tasting notes and delivery digitally. We care about the environment and keep our content online.
You can pause or cancel anytime.
No membership or cancellation fees.
FREE SHIPPING for the lifetime of your membership.
Orders, Delivery and Postage
Each month we will showcase a new gin and tonic pairing. As we are working with independent and emerging distilleries, we work based on availability and production schedules.
Deliveries will be dispatched from The Gin Birds HQ twice a month - a mid month and end of month delivery. We will schedule your delivery to the closest delivery schedule.
Here is an example:
For the month of August the closing date is 31st August . If you subscribe on 12th of August we will dispatch your gin on the 14th August. If you subscribe on the 15th of August, you will fall into the next batch and we will dispatch your gin 31st August.
We will always aim to get your box to you as efficiently as possible!
Delivery & Postage
Receipt of delivery to purchaser’s address is dependent on purchaser’s proximity to Sydney and may range from overnight to seven days. We prefer Sendle for delivery but may use other providers on occasion.
The Gin Birds will use all reasonable endeavours to deliver by any requested or agreed date, however it does not guarantee delivery on that date and is not liable for any loss resulting from late delivery. Nor does it guarantee that the ordered or requested quantity of goods is delivered. As a small business any online orders may, on rare occasions, exceed stock on hand and The Gin Birds reserves the right to either deliver once stock has arrived from our producer at no extra delivery cost, or to refund any amount outstanding.
Alcohol deliveries cannot be made to PO boxes or anywhere outside of Australia. In the instance that the recipient has provided incorrect or out-of-date details, The Gin Birds is not liable for incorrect or unclaimed delivery.
The Gin Birds provides registered delivery to ensure product is received by an adult over the age of 18. Alcoholic goods will NOT be delivered to persons under the age of 18 years and The Gin Birds may request that the person who receives the goods provide satisfactory evidence of proof of age.
The Gin Birds must be notified of damage caused to goods during shipping, within 3 days of delivery. Replacement of goods will be coordinated by The Gin Birds provided there is satisfactory evidence damage was caused during transit.
For any questions or issues relating to delivery please email us at email@example.com.
How Do I Skip, Pause or Cancel My Subscription?
On Gindex site, create an account using the email address you used to subscribe to GinFever. Once logged in, go to My Account and skip, pause or cancel.
Should you have any issues changing your subscription, please drop us an email at firstname.lastname@example.org
Returns and Refunds
Our Returns Policy is based upon your rights under the Australian Consumer Law (see below) and provides you with additional benefits in addition to those rights Australian Consumer Law:
“You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage to the product. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”
If your purchase is damaged, faulty or wrongly described or breaches a consumer guarantee you will receive a refund or exchange the product upon presentation of your proof of purchase. If your purchase incurred a delivery fee, we will also pay the reasonable cost of delivery for the return if The Gin Birds is at fault. For example, if the wrong product is delivered, the product is faulty or there is a breach of a consumer guarantee.
We do not exchange for change of mind.
You agree that you cannot change or cancel an order after it has been placed. If you wish to change or cancel your order please contact us as above and if possible, we will try to assist.
If you have any questions on returns, please contact us on email@example.com to discuss the issues help you with options.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Three Birds Do Wine, 208 NEW LINE RD, DURAL NSW 2158, Australia.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
If you have any questions on returns, please contact us on firstname.lastname@example.org to discuss the issues and options.
Postage for Returns
We will contact you for returns or replacements process should it apply. You will be responsible for paying for your own postage costs for returning your item however if the item is faulty we will refund the postage costs.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.